WHAT’S PARLIAMENT’S STORY?
Parliament was founded in 2009 in Vancouver by three friends with a desire to offer something unique to the local market. Originally located in Gastown, we are now located in Mount Pleasant in a beautiful 2-level heritage space at the corner of Main Street and 11th Avenue. We have a passion for design and we guarantee you will be inspired when you visit us.
WHERE ARE YOUR PRODUCTS FROM?
Parliament is a Vancouver-based company and our priority is working with local vendors. Our main upholstery line is made right here in British Columbia. You will also find our walls displaying work from talented local artists. While popular Kermodi plant department arrangements are created right here in our in-house workshop, we also carry items from across Canada, North America and overseas. Additionally, we carry an ever-changing assortment of vintage décor pieces.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
We try to stock a selection of smaller items for immediate purchase/delivery. Other vendor-stocked (“Quick-Ship”) items are typically available with our suppliers and can often be delivered within a matter of weeks or even days. Custom order (made-to-order) pieces can be delivered in as little as four weeks but can range depending on the product. We are often able to confirm the timeline on most products prior to you placing your order, so don’t hesitate to ask.
CAN I ORDER ONLINE?
We have a selection of smaller items including Gift Cards that can be purchased online. Should you wish to purchase any furniture or other items shown on our website, please contact the store for availability and shipping information.
DO YOU HAVE MORE SELECTION ONLINE?
We have increased our online selection to give you more choices! Beyond our online assortment, we have access to even more items from our many, many suppliers. If you aren’t seeing the right piece for your home, we can source something specially for you. Just ask us and we can present to you some options to consider.
HOW MUCH IS SHIPPING/DELIVERY?
Shipping charges will be based on the size and weight of the goods and their destination. We can arrange local delivery through a curb-side courier or white-glove delivery service for a fee.
WHAT IS YOUR RETURN POLICY?
We stand behind the quality of our products and want you to be happy with your experience here at Parliament. You have 7 days from the date of purchase to return or exchange in-stock items. Special Orders (including vendor-stocked items) can only be cancelled for a full refund within 48 hours of placing the order. After 48 hours, orders will not be refunded as production/shipping will have commenced. RUSH orders may not be cancelled. Sale items and vintage pieces are not returnable.
DO YOU SHIP INTERNATIONALLY?
We do ship internationally. Custom and duty charges may apply. Contact our store for more information.
DO YOU HAVE A TRADE PROGRAM?
We do offer a Trade Program for qualified professionals. Please contact us for more information.
DO YOU OFFER A GIFT REGISTRY?
We do offer a Gift Registry. Please contact the store for more information.
DO YOU RENT YOUR GOODS?
We do not rent our products.
DO YOU SELL GIFT CARDS?
Yes, Gift Cards can be purchased in any denomination and never expire. We offer free shipping for Gift Cards and they can be purchased through our store or online.
WHICH PAYMENTS TO YOU ACCEPT?
We accept Cash, Debit, Visa, Mastercard, American Express and E-transfers
ARE YOU HIRING?
We currently are not hiring but are always accepting resumes.